FAQ
Find answers to common questions about Haircombys hair tools, shipping, returns and more.
Orders & shipping
Ordering from us
How long does shipping take?
US shipping is free on every order and delivery takes 8 to 12 days.
Can I track my order?
Yes — you'll receive a tracking link by email as soon as your order ships.
What if I'm not satisfied?
You're covered by our 30-day money-back guarantee — full refund, free return shipping, no questions asked.
Products & use
Using your tools
How long until I see results?
Most customers see smoother, frizz-free results from the very first use.
Are the tools safe for daily use?
Yes — every Haircombys tool is designed to be gentle on hair and safe for everyday styling.
Do the electric tools come with a warranty?
Every tool is covered by our 30-day money-back guarantee. Contact us if anything isn't right — we'll sort it out.
Our promise
Love it in 30 days, or your money back.
We stand behind every Haircombys tool. If you're not completely happy with your results, contact us within 30 days for a full refund — free return shipping included.
- Full refund
- No questions asked
- Free return shipping